When it comes to guarding your financial safety online, in person or on the phone, knowledge is your best defence. Here, you can learn about the common threats to your financial security, discover what we’re doing to keep you safe and find out where to get help if you need it. Learn more about:

Protecting your account

Beware of scammers impersonating Bay Capital

Fraudsters are making unsolicited contact with individuals and falsely claiming they represent Bay Capital. Scammers state they are able to recover losses from previous investment frauds including crypto currency scams. To achieve this an upfront payment is required from the intended victim. Any such contact is fraudulent. Bay Capital or its affiliates do not offer any such loss recovery services and none of the described activity is in any way associated to Bay Capital or our services.

This type of investment scam is known as a ‘clone firm investment scam’ and is on the rise – with firms across the financial services industry continuing to be cloned.

Financial threats to look out for

Fraudsters are highly committed to their cause. By knowing what they’re up to, you can take steps to protect yourself.

Suspicious emails and phone calls: Learn how to spot a fraudulent email or phone call, so you’re not reeled in.

Investment scams: Be wise. Don’t fall prey to too-good-to-be-true, high-pressure, deadline-driven offers.

Financial abuse: Find out more about criminal influence, to ensure you’re in control of your financial purse strings.

Identity theft: Look beyond the disguise. Impersonation can be the first step to someone stealing your assets.

Deepfakes: They are on the rise in the age of AI. Don’t believe everything you see or hear! Understand the tell-tale signs that could help you identify a deepfake. (e.g., unnatural eye/blinking behaviour or voice inconsistencies)

Reporting fraud

Suspicious account activity?

By phone, email or post. Call our Customer Services team on +44 20 39070291 and www.baycapitalucits.com

Victim of fraud?

If you think you’ve been targeted, help is at hand.

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Things Bay Capital will never do:

• Call or email asking for your full PIN or online password
• Ask you to email or text personal or financial information unnecessarily
• Email you a link to a page which asks for your login details
• Call to advise you of too-good-to-be-true investment opportunities
• Send someone to your home to collect information or cash, or to offer investment opportunities
• Ask you to carry out a test transaction online
• We do not offer any apps for investors through app stores.
• Ask you to authorise the transfer of funds to a third party or to hand over cash
• Pressure you to make a financial decision quickly or reveal confidential information
• Send you emails you’ve not asked for